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Leadership

Make Your Hygiene Department More Profitable With Optimal Care

Make Your Hygiene Department More Profitable With Optimal Care

Hygiene profitability is not the result of talking patients in to unnecessary services, it’s about providing your patients with optimal care. Several weeks ago I posted an article on the topic of hygiene profitability. That article scored the highest number of opens and click-throughs that we’ve ever […]

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If You Don’t Implement That “Great Idea”, It’s Worthless

If You Don’t Implement That “Great Idea”, It’s Worthless

Early in my career, I was like most educated, motivated people, I was looking for the answers to growing my business, to improving my relationships with my wife and my kids, and improving my health and my finances. I read books, I went to dozens of seminars […]

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TeamWork: The Hardest Work You’ll Ever Do on the Road to Success

TeamWork: The Hardest Work You’ll Ever Do on the Road to Success

In my consulting around the country, I have yet to walk into an office that didn’t know how to do what they do. They’re all great at dentistry. Most are very good at answering the phone, setting appointments and interacting with patients. That’s not to say that […]

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Accountability in Dental Practice Management: If You Aren’t Seeing the Results You Want, Look to Yourself First

Accountability in Dental Practice Management: If You Aren’t Seeing the Results You Want, Look to Yourself First

In my work with dental offices across the country, I’m constantly talking about the importance of accountability in running your business. The truth is there’s nothing new to learn here, no magic pill that will suddenly make you successful or rich. But putting these simple accountability measures […]

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Treatment Presentation: Patients Think You’re Too Expensive?

Treatment Presentation: Patients Think You’re Too Expensive?

Doctors complain to me often that their patients perceive their services (Treatment Presentation) as being too expensive. And yes, dentistry is expensive, and dental insurance in most cases is more of a discount plan than actual insurance. As frustrating as it may be to hear patients tell […]

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Patient Loyalty: They’re Not Buying Dentistry… They’re Buying A Relationship

Patient Loyalty: They’re Not Buying Dentistry… They’re Buying A Relationship

You can refer to it as relationship credit or a deposit in the emotional bank account, but whatever you call it, until you have created a patient-doctor relationship based on trust, your clients won’t be loyal. You have to earn patient loyalty through your actions and words. […]

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Is Early Retirement on Your Agenda? What You Can Do Today to Get There Faster

Is Early Retirement on Your Agenda? What You Can Do Today to Get There Faster

A few weeks ago, we posted a blog article titled, “How to Build a Million Dollar Practice”. When the article was posted on LinkedIn, one of our dentist contacts wrote in the comments section, “If I see another article on how to make 1-million dollors in the […]

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Corporate Dentistry Is Not The Problem – They Just Know How To Run A Business

Corporate Dentistry Is Not The Problem – They Just Know How To Run A Business

Over and over again I hear dentists talk about corporate dentistry as the enemy. I’ve even heard doctors refer to their corporate competition as “the devil,” practically spitting out the words. Obviously this is a topic that stirs up a lot of emotion, and it’s clear why. […]

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How To Make A Great Hire For Your Dental Practice

How To Make A Great Hire For Your Dental Practice

Recently I spoke to a local MeetUp group on the topic of team building. After a few minutes of inquiring attendees to get an understanding of the “team performance” issues they came to resolve, I found, like in most cases, that their problems were mostly the result […]

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Gain Control Of The Business Side Of Your Practice: Virtual Academy

Gain Control Of The Business Side Of Your Practice: Virtual Academy

Dentists and their teams sign up for our CEODentist Virtual Academy because they are ready to build a solid foundation for their practice. They know how to look at the practice from a clinical angle but they’re not sure how to run it like a business. Why […]

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